matthew@career:~/experience$ git log --oneline --graph
feat: Digital Strategy / CRM Developer
May 2024 – PresentCompany: Digital Strategy
Customized modules in Zoho CRM to align with the sales and customer service workflows.
Implemented automated functions using Deluge Script to streamline tasks like email dispatch, task creation, and lead assignment.
Integrated Zoho CRM with external applications (Google Workspace, WhatsApp, internal systems) using APIs and webhooks to centralize customer information.
+Zoho CRM +Deluge Script +API Integration commit: b24c8e
feat: 420 Poster & Pipe Shop / Sales Advisor
2019 – 2021Provided in-store customer service with personalized advice on decorative and collectible products.
Managed inventory and conducted weekly stock checks to ensure availability and identify best-selling products.
Increased sales through basic visual merchandising strategies and cross-selling (e.g., frames, lighters, stands, etc.).
+Sales +Customer Service +Visual Merchandising commit: e9f12a